Tour & Operation Executive (Work in Singapore)
RM 2,300 - RM 2,800 / month
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Responsibilities
- Identify target audiences, objectives and desired outcomes of marketing campaign
- Research and develop marketing strategy, and evaluate success strategy
- Develop content of marketing campaigns
- Stay up-to-date on current sales and marketing trends
- Manage and allocate budget correctly
- Compiling of Profit & Loss, tabulation with Accounts Department & Sojourners
- Travel Designing & Sales
- Itinerary Planning & Presentation
- Efficiently handling incoming travel requests either by email or phone, where you will be their emergency point of contact if anything is needed during clients' trips
- Pre-empting and understanding the needs of your clients’ travel policies and appropriately guiding them to the best solutions and recommendations
- Able to book meet and greet services, private charter flights, and any other concierge type of requests needed.
- Be aware of their budgets and offering the best travel advise possible
- Handling amendments, cancellations, schedule changes and disruptions
- Sourcing and rate negotiation with suppliers and fulfil payment process on behalf of client
- Delivering great customer service each time
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