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Key Responsibilities
- Review and moderate user-generated content in line with company policies and community guidelines.
- Evaluate and classify content in various forms (text, images, video) for adherence to standards.
- Identify and escalate potential risks and breaches to appropriate teams.
- Maintain consistency and accuracy in content review processes and stay updated on changes to guidelines and policies.
- Work collaboratively with other content review team members to ensure quality and efficiency.
Qualifications
- Education : Bachelor’s degree in any discipline.
- Language Skills: Proficiency in English is mandatory, along with native-level fluency in any of the following languages: Sinhalese, Russian, or Spanish.
- Relocation: Willingness to relocate to Malaysia is essential.
- Work Hours: Flexibility to work on a rotational shift schedule, including weekends and public holidays if required.
Skills & Competencies
- Strong attention to detail and analytical skills.
- Ability to handle sensitive and potentially graphic content with a professional and composed approach.
- Excellent communication skills and cultural sensitivity.
- Ability to work in a fast-paced and dynamic environment, meeting productivity and quality targets.
- Familiarity with digital media platforms is an added advantage.
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