Divisional Manager - Applications Support

Job Responsibilities:

• Provides IT support for Logistics Applications e.g., Warehouse Management System, Transport Management System, Freight Management System etc.
• Training will be provided
• Manages and track all incidents and service requests to resolution; ensuring that SLAs are met.
• Monitors applications proactively to detect and resolve any application performance degradation or unavailability; ensuring availability is as close to 100% as possible.
• Eliminate outage and other production interruptions with appropriate individuals/groups.
• Ensuring effective communication and coordination
• Performs program modification and program deployment when needed
• Performs program QA and QC when needed
• Produce reports from the supporting applications when needed
• Oversee the responsibilities of the team and improve the team's proficiency
• Provide onsite applications support around the globe
  
  

Job Requirements:

• Candidate must possess at least Degree in IT, Computer Science, Software Engineering, Business Computing or equivalent
• Candidate must be able to read, write and speak fluent English to support our operations globally; Chinese language would be an added value to support our Operations in Chinese language-oriented Countries
• Candidate must base in Malaysia
• Open to fresh graduates
• Working experience in supporting Logistics applications would be an added advantage
• Knowledge in complex SQL queries, stored procedures, views, triggers, and functions in any RDBMS would be a plus
• Proficiency in the JAVA Programming Language would be a plus
• Must be able to multi-task under pressure independently and deliver results within given timeframe
  
  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].