Epicareer Might not Working Properly
Learn More

Retail Personnel

RM 2,300 - RM 2,450 / Per Mon


Original
Simplified
  • Communicate with customers by phone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Minimum Diploma or higher.
  • Fluent in English, Malay and or Mandarin and Tamil
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience is an added advantage
  • Computer Literate
  • Fresh graduate is encourage to apply too.
  • Willing to work in Shifts
  • EPF, SOCSO included