Retail Personnel
RM 2,300 - RM 2,450 / Per Mon
Original
Simplified
- Communicate with customers by phone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Minimum Diploma or higher.
- Fluent in English, Malay and or Mandarin and Tamil
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is an added advantage
- Computer Literate
- Fresh graduate is encourage to apply too.
- Willing to work in Shifts
- EPF, SOCSO included
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