ERP Application Support
RM 4,000 - RM 6,000 / Per Mon
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JOB DESCRIPTION
- Provide first line support on QAD ERP application
- Maintain a proactive approach in attending to users’ requests, identify and troubleshoot problems, enquiries, provide advice and follow through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the QAD ERP application, and other custom application systems support.
- Study, analyse and prepare requirement and technical specifications based on users’ requests to develop customized reports and new or enhanced application programs within a given deadline.
- Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
- Assist in every related area of Application system whenever required to ensure the continuous smooth running of client QAD ERP system.
- To perform any other tasks or assignments as directed by the management from time to time.
JOB REQUIREMENTS
- Candidate must possess at least a bachelor’s degree in computer science/information technology, Software Engineering or equivalent.
- Minimum 2 years of working experience in Application support or related field.
- Proficiency in ERP system or QAD ERP is an added advantage.
- Fluent in other language – Japanese are welcome to apply.
- Possess strong analytical skill and ability to understand complex business processes.
- Possess excellent communication skills.
- Ability to build positive working relationships with parties of different level.
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
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