Banquet Supervisor

• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Should possess in-depth Knowledge of Food and Beverage preparation and presentation.
• Supervise events and team members throughout service.
• Guide the Banquet staff in the setup of tables and place settings.
• Be familiar with all current and upcoming event details.
• Resolve staff and customer concerns quickly and efficiently.
• Coordinate with the Kitchen and housekeeping department.
• Should be able to work under pressure and also work in long or break shifts, if necessary.
• Assist the F&B Manager with scheduling, training, andperformance management.
• Assist and support the Conference Services Manager to provide excellent guest service
• Responsible for monthly inventory, consumption, and banquet staff labor.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Job Type: Full-time

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Supplemental Pay:

• Overtime pay