Account Management Executive (Fashion)

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop the ZALORA’s Fashion category. The primary focus in this role is to drive the growth of the assigned brands by being the spokesperson for Zalora. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA.

Responsibilities:

• Build relationships with the assigned brands via email and phone by being the go-to person when it comes to supporting their needs at ZALORA
• Monitor and drive the growth of the brands: create and execute on a strategic plan that delivers on business opportunities both for ZALORA and the Brand
• Liaise with brands on campaign objectives and work with Marketing to incorporate Sellers promotions into ZALORA’s marketing calendar
• Work with the brands / internal teams to continuously improve operational aspects of their business which directly impact the customer experience
• Constantly review brands catalogue to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience
• Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management

Requirements:

• 1-3 years of experience. Fresh graduates are also welcome to apply.
• Excellent English skills required. Mandarin speaking skill is a plus.
• Bachelor in Business, Marketing, Finance or related field
• Exposure in the e-commerce industry is preferred
• Great interpersonal and communication skills
• Exceptional time management skills
• Willingness to work in a multicultural environment
• Advance working knowledge of Excel

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? Follow us at our LinkedIn page and know more about us from our career website.

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

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