Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

(December Intake) Customer Service Agents - Digital Banking

RM 2,400 - RM 3,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Digital Banking Customer Service Agents (Immediate Hiring)

Join our team and become a vital part of our digital banking customer service! We are looking for dedicated and enthusiastic individuals to assist our customers with their banking needs.

Nature: Banking Call Center

Position: Customer Service Executive

Full-Time position: 12 Months Contract

Working Location: CP Tower, Petaling Jaya

Basic Salary: RM 2,400- RM3,000 ( Monthly)

Language Allowance: RM 500 (mandarin speaker only)

Shift Allowance: up to RM 300

KPI Allowance: depending on performance up to RM 600

Training 3 weeks provided

Working Days: Monday – Sunday (5 working days & 2 rotational off days )

Working Hours: (7.00 am - 4.00 pm, 9.00am - 6.00pm, 02.00 pm - 11.00pm, 10.30pm - 7.30am)

Job Description:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.

2. Providing accurate information and resolving customer issues related to digital banking products and services.

3. Maintaining a high level of product knowledge to effectively support customer need

4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.

5. To meet the Key Performance Indicator (KPI) monthly.

6. Collaborating with cross-functional teams to improve processes and customer experience.

7. Demonstrating empathy and understanding when dealing with customers.

8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.

9. Respond to customer inquiries via email in a timely and professional manner.

Job Type: Full-time

Pay: RM2,400.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • Do you have any inbound call center experience?
  • What is your expected salary?
  • Are you able to work on rotational basis @ 24/7 shift?
  • Are you able to join on 2 December 2024?
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