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Reservation Executive

RM 2,200 - RM 2,500 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Key Responsibilities:

  • Handle and process room reservations via phone, email, and online platforms.
  • Assist customers with inquiries regarding room availability, rates, and special offers.
  • Update and maintain accurate records in the reservation system.
  • Coordinate with the Front Desk and Housekeeping teams to ensure smooth guest check-ins.
  • Handle booking modifications, cancellations, and last-minute reservations.
  • Upsell services and amenities to enhance the guest experience.
  • Provide accurate information on hotel facilities, services, and local attractions.
  • Resolve any reservation-related issues promptly and professionally.
  • Prepare daily reservation reports and assist in occupancy forecasts.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • On call
  • Rotational shift

Supplemental Pay:

  • Yearly bonus
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