Captain Waiter
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Job Summary
AURORA BISTRO is seeking an experienced and dedicated Captain Waiter to lead our service team. As the Captain Waiter, you’ll ensure smooth operations on the dining floor, deliver outstanding customer service, and help create a welcoming environment for our guests.
Responsibilities
- Supervise and coordinate the waitstaff team, ensuring high standards of service
- Welcome and seat guests, providing menu recommendations and taking orders as needed
- Train, motivate, and guide new team members
- Oversee daily operations, including table arrangements, cleanliness, and service flow
- Address guest requests, concerns, and feedback in a professional manner
- Collaborate with the kitchen team to ensure timely and accurate orders
- Maintain inventory and restock as needed to support efficient service
Requirements
- Proven experience as a waiter/waitress, with at least 1-2 years in a supervisory role
- Strong communication and leadership skills, with the ability to manage and inspire a team
- Excellent customer service skills and attention to detail
- Ability to work in a fast-paced environment, handling multiple responsibilities with ease
- Willingness to work flexible hours, including nights, weekends, and holidays
What We Offer
- Competitive salary and benefits
- Opportunities for career growth and development in a supportive environment
How to Apply
If you’re passionate about customer service and leading a team, please send your resume to [email protected] / +60103599118 and mention Captain Waiter Position in the subject line. We look forward to welcoming you to the AURORA BISTRO family!
Job Type: Full-time
Pay: RM2,200.00 - RM2,800.00 per month
Benefits:
- Meal provided
Supplemental Pay:
- Tips
Experience:
- Server: 2 years (Required)