Junior Business Analyst

Key Accountabilities

-Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency -Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements -Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports -Ensure that all documents are safely kept and accessible for future reference -Assist with new releases, and approve all User Acceptance Testing -Oversee implementation of a new system including data migration -Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues -Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency -Collaborate with the development team to build the design and specification of the permanent fix -Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery -Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out, -Upsell and build value for customers by proposing new features or services

Requirements

-Bachelor's Degree, Post Graduate Diploma, Professional Degree -Strong skills in working with relational databases -Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner -Great knowledge of IT processes and willingness to constantly update knowledge -Ability to multi task, working on more than one issue simultaneously -Able to carry out tasks with little or no supervision