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Junior Business Analyst

Salary undisclosed

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Key Accountabilities

  • Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
  • Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
  • Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
  • Ensure that all documents are safely kept and accessible for future reference
  • Assist with new releases, and approve all User Acceptance Testing
  • Oversee implementation of a new system including data migration
  • Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
  • Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
  • Collaborate with the development team to build the design and specification of the permanent fix
  • Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
  • Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
  • Upsell and build value for customers by proposing new features or services