Client Servicing Executive

We want a client-servicing executive with the charisma and calibre to understand our clients' expectations and deliver results. You will work closely with clients, our Digital Performance Marketers and creative team to achieve key objectives. Good command of English is a must, a decent understanding of digital marketing and creative eye is an added advantage. Analytical and critical thinking skills are vital to ensure creatives are data and results driven.

You will work closely with the client to grasp their business goals and devise inventive, innovative design strategies that will connect with the target audience while staying true to the brand voice. He or she will lead the creative journey, from conception of ideas to bringing them to life whilst ensuring top-notch results.

The candidate must follow the latest industry trends, best practices, and stay informed about what others are doing especially our competitors. He or she must evaluate and share insights on how our creative projects / designs are performing, offering suggestions for enhancement backed by critical analysis. Most significantly, this person must ensure the timely delivery of collaterals and deliverables to all stakeholders.

Responsibilities

• Ensure deliverables are produced to the highest standards and quality in a timely fashion.
• Ensure designs and content produced reflects our clients’ brand image, voice and tone.
• Be the bridge between the client, performance marketers and designers to bring creative strategies to life.
• Give and take feedback from the client before translating it to the internal teams for production.
• Analyse, review and innovate new creatives based on campaign performance data, analysis, market trends and best practices.
• Add value by providing creative ideas.

Skills, Attributes and Qualifications

• A Bachelor’s Degree or Diploma with relevant experience.
• Minimum 1-year professional working experience in a similar role.
• Must have a sound understanding of digital performance marketing and critical thinking.
• Must have great communication skills. Good spoken and written English is a must.
• Excellent time management skills.
• Must be able to work across teams, as one team working towards a common goal.
• Some creative background and familiarity with Adobe Creative Suite is an added plus.