Market Research Manager

The key responsibility is to manage accounts on a day to day basis and effectively contribute to the efficiency of the business. A RM contributes to the business success by managing a high performing team to deliver great work. They are also responsible for creating meaningful impact on our client’s businesses and as a key interface between the organisation and our clients. The role includes client engagement, consultancy, study design and analysis, driving preparation and delivery of presentations and reports as well as internal responsibilities such as people management and the implementation of broader business initiatives to improve business performance.

The Role:

• Manage accounts to ensure as a team all account deliverables are met while
• to agreed budgets
• Accountable for the accurate and timely delivery of account outputs including
• tables, KPIs, presentations, reports and workshops – balancing own
• and creation of deliverables with delegating within the team
• Responsible for accurate analyses, data checks, writes, checks and crafts reports and presentations to ensure deliverables meet client needs and generate strong insight and impact for clients business
• Delegate to team effectively, providing constructive feedback and support for other account members to ensure account responsibilities and deliverables are met to a high standard in agreed timelines
• Maximise account efficiency and profitability by reviewing, improving and streamlining processes and systems without compromising quality
• Resource and plan accounts to meet client objectives within budgets
• Responsible for managing and monitoring junior team to ensure accurate and timely delivery of scripts, charting, fieldwork and data provision from relevant departments
• Deliver effective advice and consultancy for your clients
• Instigate and facilitate client discussions to better understand their business issues
• Coach and develop team members through constructive feedback to identify areas of strength, and areas required for improvement