Content Writer, Content &Proposal Mgt

Job Summary

As part of the Transaction Banking (TB) award-winning Global Content and Proposal Management Team, and reporting to Head, Global Content and Proposal Management, the Content Writer, will be a storyteller who understand market needs, collaborating with the team, Sales, RMs, and other key stakeholders to translate technical features or solutions into effective value proposition positioning statement and messaging, across all client segments within TB. The role will assist in the creation of sales enablement content encompassing case studies, industry decks, sales pitchbooks, award and RFP submissions. This includes translation of client-facing content from English to Chinese (Simplified Mandarin), as and when needed, and ensuring accuracy and consistency of translated content, in consultation with subject matter experts.

Key Responsibilities

You will:

• Partner with deal owners and subject matter experts, together with the team, to co-create persuasive and compelling positioning and messaging for RFP proposals,
• Support the team to proofread and edit proposal responses to improve client centricity.
• Research and write copy, product description, and all internal and client facing content for TB.
• Support sales initiatives, including but not limited to creating client use cases/case studies for client pitches and awards submission.
• Ensure client use cases/case studies submitted are complete, comprehensive, tracked and properly administered.
• Together with the Content Lead, manage the continuous improvement in content development efforts to ensure quality including and not limited to the maintenance of the content libraries.
• Champion brand standards and guidelines for Transaction Banking, promoting application of best practices on all deliverables to drive consistency and in line with the Bank’s standards.
• Actively keeping abreast of market trends, competitive intelligence, and industry best practices
• Work in a group dynamic, and actively participate on any given project as the position evolves and as assigned by the line manager.
• Take initiative and bring innovative ideas to the table.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Transaction Banking Sales
• CIB Relationship Managers
• Transaction Banking Product
• Implementation
• Client Service
• CIB Digital Channels
• CIB Business Development
• CIB Business Platforms and Partnerships
• CIB Brand and Marketing
• Other stakeholders within the Group
  
  

Other Responsibilities

• Accountability for driving the deal team in clearly articulating competitive transaction banking solutions in a client centric manner
• Accountability for ensuring effective interaction between teams across different geographies
• Accountability for driving centre of excellence in content and bid management
• Drive consistency and brand standards across all proposals globally
• Understand risk issues and incorporate appropriate solutions within proposals
• Embed Here for good and Group’s brand and values
  
  

Skills And Experience

• Writing skills
• Communications
• Addressing Customer Needs
• Sales Proposals and Presentations
• Project Management
  
  

Qualifications

• Strong writing, editing, and proofreading skills with experience in creating, adapting, and unifying content.
• Journalism, editorial or agency experience is an advantage.
• Excellent verbal and written communication skill in English. Mandarin proficiency is a plus.
• Passion for storytelling and visual communication.
• Ability to understand and translate complex concepts into clear, concise, and impactful communications.
• Problem solving capabilities, creative thinker, and commercial mindset.
• Ability to work in a multi-tasking environment and meeting tight deadlines.
• Self-motivated, highly driven to produce results.
• Client-focus/stakeholder management.
• Committed team player with willingness to be hands-on.
• Ability to influence and impact outcomes.
• Develop a client-centric culture, focused on making it easy to bank with Standard Chartered.
• Knowledge of Transaction Banking products is a plus.
  
  

Professional

• A degree holder, preferably in Banking, Business, Journalism, or Marketing/Communications
• Minimum 5 years’ relevant experience in the industry, including demonstrated success in an appropriate role.
  
  

Technical

• Advanced experience in Microsoft Office Suite (in particular MS Word, MS PowerPoint and MS Excel)
• Knowledge of graphic designing tools (added advantage)
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.