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Jobs or company...

Operations Executive, Sea Freight

Salary undisclosed

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Operations Executive – Sea Freight

Reporting to: Operations Manager

Based in Malaysia

Geographical scope: Singapore

Interested parties, please send your resume and expected salary to us. Thank you.

MAIN MISSIONS

CLASQUIN SINGAPORE PTE LTD is recruiting an Operations Executive – Sea Freight, for its office located in Singapore, to handle import & export sea freight operations. The person will be located in our Kuala Lumpur, Malaysia office.

RESPONSIBILITIES

  • Drive customer satisfaction, retention and engagement
  • Communicate with our customers in executing import & export bookings.
  • Shipping line Rates Procurement and negotiation
  • Maintain good carrier relationship
  • Coordinate with shipping lines, co-loaders, agent, warehouse, and transport companies for all operational activities on daily basis.
  • Ensure full compliance with all applicable Customs and port regulations
  • Generating shipping documents (i.e. invoice, packing list, BL, HBL, etc.)
  • Handle customs permit declaration on Tradenet
  • Maintaining and updating operational information and documents on CargoWise
  • Create, update and refine customer reports
  • Perform accurate and timely cost & revenue updates on job files in accordance with corporate KPI; resolution of billing discrepancies with clients and Clasquin Internal
  • Generating freight invoices
  • Collaborate with finance in monitoring credit limits and assist in case of challenges
  • Support and resolve claims
  • Accomplish other ad hoc tasks given by the Manager per his/her competence
  • Ensure compliance with the established QMS requirements.

SKILLS AND EXPERIENCES

  • Minimum 3-5 years' relevant experience in Freight Forwarding operations
  • Completion of Customs Competency Test for Declarants
  • Diploma in Logistics / Supply Chain or equivalent is a plus
  • Experienced in Cargowise is a plus
  • Reliable, positive working attitude, pro-active and customer service oriented. Is a good team player, willing to share/help
  • Excellent communication and interpersonal skills
  • Good command of written and spoken English

Promote the Group’s core values:

Enthusiasm, Professionalism, and Integrity

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