Retail Outlet / Sales Advisor | (Eslite Spectrum 誠品)

Retail Outlet Sales

1. Create and maintain a retail culture focused on the customer, enhance the buying experience build relationships that lead to long-term business growth; and demonstrate detailed knowledge of all products and services.
2. Responsible for achieving sales goals.
3. Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.
4. Responsible for effective implementation of all visual merchandising standards operational direction.
5. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.
6. Create merchandise presentations as well as displays that have an impact, are customer focused maximize sales.
7. Ensure each customer is welcomed into the store in a warm genuinely sincere manner.
8. Ensure the appropriate quality time is spent with the customer, asking questions to learn about his/her needs, preferences lifestyles.
9. Other duties may arise from time to time and may be assigned to the employee.
   

Barista / F&B Crew

1. To be responsible for the daily smooth operation of the cafe.
2. Promotions and upselling: To ensure upselling for todays special or monthly promotions and must be practice at all the time.
3. To ensure the cleanliness and hygiene practices in food handling.
4. To maintain and to keep clean the food counter, food prepare section at all times.
5. To ensure that the areas where the goods are kept are clean at all the times.
6. To cooperate and work in a team towards development implementation.
7. To take initiative to identify areas for improvement and participate.
8. Manage opening and closing of daily operation according to the checklist.
9. Maintain inventory levels to ensure that they are sufficient to meet operation needs.
10. Cash handling: Handling cash transaction, processing payments accurately, and providing customers with correct change or payment method.
11. Other duties may arise from time to time and may be assigned to the employee.