Sales Telemaketer Executive
RM 0 - RM 3,000 / Per Mon
Original
Simplified
- Handle present/prospective customers by answering incoming calls on a rotating basis, using mobile equipment and other telecommunications technologies and apps.
- Leverage persuasive abilities to engage potential customers and drive sales through phone and other channel interactions.
- Convince customers to proceed with treatments/procedures by providing accurate information.
- Convert inquiries into sales by answering inbound telephone calls.
- Provide detailed information to customers about services such as Aesthetic Treatments/Plastic Surgery Procedures.
- Document transactions by completing forms and recording logs.
- Maintain the database by entering, verifying, and backing up customer data.
- Keep updated and well-versed by following the organization's Standard Operating Procedures (SOP).
- Maintain theoretical and technical knowledge through training and orientations.
- Track customers contacted and noted those who prefer not to be contacted in the future.
- Follow up with previous customers for potential sales opportunities.
- Maintain records of customer contacts.
- Complete customer surveys to gather information about potential customers.
- Keep customer contact information confidential.
- Meet or exceed quarterly sales goals/targets.
- Completed SPM education or Diploma or any other equivalent Beauty Academic qualification.
- At least 2 years of working experience is preferred, or relevant working experience is a PLUS POINT.
- Bilingual in both Mandarin and English.
- Strong in leveraging persuasive abilities to engage potential customers and drive sales through phone and other channel interactions.
- Excellent at answering inquiries, providing detailed information about Aesthetic Services/Plastic Surgeries, and effectively handling customers and transactions.
- Excels in customer service and has excellent communication skills.
- Uses phone etiquette best practices.
- Fast learner, able to quickly understand services, procedures, treatments, and protocols.
- Works well independently and demonstrates good time management skills.
- Contributes to team efforts by accomplishing related results as needed.
- Always willing to learn and maintains a positive attitude.
- EPF / SOCSO
- Competitive salary and commission structure
- Lunch Provided
- Company Seasonal Car Parking provided
- Career advancement opportunities
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