[Nov Intake] Mandarin Customer Service Executive - Airline Industry
RM 3,500 - RM 4,500 / Per Mon
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- Must be able to converse fluently using Mandarin and English
- Must be able to read & write Traditional Mandarin word
- Education: SPM, UEC, O-level or; and above
- Working Hours: 24/7 Rotational Shift - 5 days working
- Preferred to have six months or more of customer service experience
- Fresher are welcomed to apply
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- KPI incentives
- Transportation allowances
- 14 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
- Medical Claim
- Corporate deals
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