Document Control Supervisor

Company Background:

A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally. The company is located in Johor Bahru, and the actual working location is subject to the project.

Job Description:

• Supervise Data Entry Team: Lead, manage, and oversee a team of data entry clerks to ensure accurate, timely, and efficient data entry operations.
• Quality Control: Monitor and maintain data accuracy and integrity by reviewing completed data entry tasks, conducting audits, and ensuring adherence to company standards and guidelines.
• Process Optimization: Identify areas for improvement in data entry processes, implement efficient workflows, and recommend automation tools or best practices to enhance productivity.
• Training & Development: Train and mentor new data entry staff, provide ongoing support, and conduct performance reviews to ensure team members are meeting performance expectations.
• Data Management: Ensure proper data handling, categorization, and storage in compliance with data security policies and legal requirements.
• Reporting & Documentation: Generate regular reports on data entry performance, productivity, and accuracy, and present findings to management for review.
• Collaboration: Work closely with other departments (IT, operations, etc.) to coordinate data management needs, troubleshoot issues, and streamline processes.
• Problem Resolution: Address any data entry errors or discrepancies promptly, ensuring minimal disruption to company operations.

Qualifications:

• Proven experience in data entry or data management, with at least 2-3 years in a supervisory role.
• Strong attention to detail and excellent organizational skills.
• Familiarity with data management software and databases (e.g., Excel, Access, or specialized data entry software).
• Ability to work under pressure, manage deadlines, and handle multiple priorities.
• Good communication and leadership skills, with experience training and mentoring teams.
• Basic knowledge of data security and confidentiality practices is a plus.
• Proficient in both written and spoken Mandarin, essential for communication with Chinese institutions and for operating equipment featuring Mandarin interfaces.