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Application Support Assistant

Salary undisclosed

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Position : Application Support Assistant

Working Hours : 5 days working from Mon – Fri, 9am to 6pm

Office Location : Kuala Lumpur

Contract : 12 Months (Extendable)

Description of Work

- Create, update and maintain comprehensive documentation including user guides, technical manuals and support procedures.

- Coordinate and conduct deployment for UAT, Prod and DR environments.

- Support production incidents, troubleshooting issues and working with relevant stakeholders to resolve issue immediately.

- Support other related activities and tasks as and when given by supervisor.

Requirement / Skills

- 3-5 years of experience in application support, software development, or related role.

- Strong communication, organizational and problem solving skills.

- Experience in software development with hands-on experience with .NET/Java/MS SQL or other relevant programming languages.

- Good understanding on system development life cycle.

- Positive, solution-focused attitude and not afraid of a challenge.

- Team player focused on team and project success.