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Customer Service Executive

  • Full Time, onsite
  • Maukerja Malaysia (Agensi Pekerjaan Ajobthing Sdn Bhd)
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 4,500 / Per Mon


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  • Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
  • Introduce and demonstrate the system to customers such as account registration, job posting and etc
  • Responsible to escalate clients' issues to the sales team.
  • Support the Account Manager by continuously showcasing positive & professional work attitude
  • Good command in written & spoken English, Mandarin (Beginner,Intermediate & Professional) & Bahasa Malaysia
  • At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
  • Candidate must possess at least Diploma in any profession.
  • Excellent communication and presentation skills
  • Good logical thinking, able to quickly understand customer problems and respond to them.
  • Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
  • Casual Attire
  • Nearby LRT/Monorail/MRT
  • Attendance Bonus
  • Young & Energetic working environment
  • EPF/SOCSO
  • Medical Allowance
  • Parking Incentive
  • Dental & medical subsidy