Customer Service Executive
RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
- Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Good command in written & spoken English, Mandarin (Beginner,Intermediate & Professional) & Bahasa Malaysia
- At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
- Candidate must possess at least Diploma in any profession.
- Excellent communication and presentation skills
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
- Casual Attire
- Nearby LRT/Monorail/MRT
- Attendance Bonus
- Young & Energetic working environment
- EPF/SOCSO
- Medical Allowance
- Parking Incentive
- Dental & medical subsidy
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