Account Collection Cum Admin

Follow-up with Customers

• Regularly contact customers via phone, WhatsApp, and email to remind them of upcoming or overdue payments.
• Address any inquiries or concerns regarding customer accounts.
• Ensure timely collection of payments to meet financial goals.

Filing Documentation

• Organize and systematically file all relevant documentation, including invoices, contracts, and payment records.
• Maintain accurate and accessible financial records.

Maintain Customer Data

• Regularly update and manage customer data, ensuring accuracy and confidentiality.
• Track account statuses and payment histories.

Maintain Data Bridge for Customer Progress Payments

• Monitor and update customer progress payments, ensuring accurate tracking of all stages of payment.
• Provide regular reports on customer payment progress.

Maintain Event Schedule

• Coordinate and update the event schedule to ensure all event-related payments are aligned with the timeline.
• Communicate with the operations team and marketing team to ensure accurate scheduling.

Maintain SQL ERP System for Accounting

• Input and manage financial transactions using the SQL ERP system.
• Reconcile accounts and generate financial reports as needed.

Handle Cash Received from Customers

• Accept, record, and properly document all cash payments received from customers.
• Ensure the secure handling and processing of cash transactions.

Perform Ad-hoc Tasks

• Assist in various other administrative duties as assigned by management to ensure smooth departmental operations.

• Candidates must at least possess a Diploma or equivalent
• Strong communication skills (phone, WhatsApp, email).
• Experience minimum 3 years in Account Collection and Admin or related position.
• Ability to systematically manage documentation and maintain high levels of organization.
• Experience with accounting systems, particularly SQL ERP, is a strong advantage.
• Expertise in Microsoft Excel and spreadsheets.
• Ability to work independently as well as part of a team.
• Excellent attention to detail and accuracy in managing financial data.
• Ability to perform well in a fast-paced environment and meet tight deadlines.

• EPF
• SOCSO
• EIS
• Annual Bonus
• Increment Based On Performance
• Carrier Growth
• Training & Course
• Team Building
• Company Trip & Event