Customer Service (Mandarin & English Market for Asean)
RM 3,300 - RM 4,100 / Per Mon
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- Deliver Exceptional Customer Service: Provide outstanding support to customers through phone, email, and online platforms, ensuring their inquiries are resolved quickly and effectively.
- Understand and Meet Customer Needs: Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions.
- Build Strong Customer Relationships: Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services.
- Proactively Address Issues: Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service.
- Fluent in Mandarin and English (CEFR B2 level) ā reading, writing, and speaking.
- Minimum SPM.
- Experience in customer service is a plus but not essential ā we value your attitude and willingness to learn!
- Fresh Graduates Welcome!
- If you're passionate about starting a career in customer service, weād love to hear from you.
- Be Part of a Market Leader: Join Malaysiaās largest homegrown BPM! Experience a family-like work environment where growth, teamwork, and support are our top priorities. Our team is fun, young, and energetic! Check out our culture on LinkedIn: Daythree.
- Flexible Work Hours: Enjoy a healthy work-life balance with rotating shifts between 9:00 AM and midnight, giving you the chance to experience different work schedules while maintaining a balanced lifestyle.
- Competitive Compensation: We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work.
- Prime Location: Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to Food & Beverage outlets and a mall.
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