Epicareer Might not Working Properly
Learn More

Customer Service (Mandarin & English Market for Asean)

RM 3,300 - RM 4,100 / Per Mon


Original
Simplified
  • Deliver Exceptional Customer Service: Provide outstanding support to customers through phone, email, and online platforms, ensuring their inquiries are resolved quickly and effectively.
  • Understand and Meet Customer Needs: Engage with customers to identify their needs and recommend the right products and services, ensuring they receive personalized solutions.
  • Build Strong Customer Relationships: Foster long-term relationships by exceeding customer expectations and ensuring their satisfaction with our services.
  • Proactively Address Issues: Respond promptly to customer feedback and challenges, offering timely updates and solutions to maintain a high standard of service.
  • Fluent in Mandarin and English (CEFR B2 level) ā€“ reading, writing, and speaking.
  • Minimum SPM.
  • Experience in customer service is a plus but not essential ā€“ we value your attitude and willingness to learn!
  • Fresh Graduates Welcome!
  • If you're passionate about starting a career in customer service, weā€™d love to hear from you.
  • Be Part of a Market Leader: Join Malaysiaā€™s largest homegrown BPM! Experience a family-like work environment where growth, teamwork, and support are our top priorities. Our team is fun, young, and energetic! Check out our culture on LinkedIn: Daythree.
  • Flexible Work Hours: Enjoy a healthy work-life balance with rotating shifts between 9:00 AM and midnight, giving you the chance to experience different work schedules while maintaining a balanced lifestyle.
  • Competitive Compensation: We offer a competitive salary package that aligns with market standards, ensuring you are rewarded for your hard work.
  • Prime Location: Just a 5-minute walk from the nearest LRT station with a covered walkway and easy access to Food & Beverage outlets and a mall.