Hotel Front Office
RM 1,500 - RM 1,800 / Per Mon
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Simplified
Responsibilities: Front Office
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
Responsibilities: Housekeeping
- Make beds, change linens, and ensure guest rooms are clean and orderly.
- Dust and polish furniture, fixtures, and fittings.
- Vacuum carpets, sweep and mop floors, and clean windows and mirrors.
- Clean and disinfect bathrooms, including toilets, sinks, showers, and bathtubs.
- Replace toiletries, towels, and other amenities.
- Keep hallways, stairways, and public areas clean and inviting.
- Report any maintenance issues or damages to the supervisor.
- Track and manage inventory for linens, cleaning products, and amenities.
- Fluency in English
- 1+ years experience working in a hotel receptionist or guest services role
- Fresh graduates are also encouraged to apply
- High school SPM, diploma or suitable equivalent
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend jobs
- EPF SOCSO
We are looking for 7 front office and 2 housekeeping staff for our hotels:
- Our hotels located in KL Sentral / Puchong / Bangsar
- Front Office:
- *Puchong -2
- *Bangsar -3
- *KL Sentral -2
- House Keeping:
- *Puchong-2
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