Mandarin Customer Service Executive (Network Industry) - No Night Shift
RM 2,800 - RM 3,300 / Per Mon
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Check to ensure that appropriate changes were made to resolve customers' problems.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Pro-active support to customers to prevent damage to brand loyalty
- Minimum SPM
- Fluent in English & Mandarin.
- Must be able to read and write in English & Mandarin.
- With Customer Service experience is added advantage, but is not essential.
- Fresh graduate is encourage to apply too.
- EPF, SOCSO
- Training Provided
- Allowance Provided
- Near to LRT Station
- 5 working days
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