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Responsibilities:
- Acquisition of New Business Opportunities
- Identify new businesses, follow up on potential sales opportunities and gain businesses, manage lead qualification and lead generation through calls, and convert possible prospect leads into accounts, emphasise those with maximum revenue potential
- Execute sales strategies to secure competitor business in major and key account portfolios
- Conducts customer visits, meetings and attends sales events
- Evaluate customers needs and prepare proposals to secure new business opportunities
- Maintain a rigorous follow-up process aimed at building relationships with senior decision-makers
- Coordinate with different departments on lead initiatives
- Ensure Customer Satisfaction
- Provide customer-oriented service at all times to ensure customer satisfaction
- Coordinate with different departments and act as the customer’s point of contact to ensure all queries, problems or issues are dealt with appropriately
Requirements:
- 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry.
- A progressive and proven track record sales success.
- Demonstrated customer service experience and excellent negotiation skills.
- Experience of logistics sales preferred
- Bachelor's degree in any discipline
- Excellent communication skills, spoken and written English and Bahasa Malaysia
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