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THE WORK: You will have the opportunity to work independently and become a subject matter expert in a dynamic and collaborative team environment. Your active participation and contribution in team discussions will be highly valued as you help provide innovative solutions to work-related problems.
Drive incident and outage management, investigation, and restoration
Monitor systems and trends to improve performance and prevent incidents
Track and facilitate acceptance of changes to production environments
Operate information technology production services according to management protocols and Service Level Agreements (SLAs)
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Wide Area Network (WAN)
A minimum of 1 year of experience in relevant related skills
Bachelor's Degree
BONUS POINTS IF YOU HAVE:
Advanced proficiency in Network Security
Expert proficiency in Network Troubleshooting
Master proficiency in Network Design
Beginner proficiency in Cloud Computing
Intermediate proficiency in ITIL Framework