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Simplified
Working Hour
Regular HoursMonday - Friday
Business Area
Community Banking Location
Malaysia - Kuala Lumpur Description
Primary Objective:
- Solicit and promote sales of ASB product to achieve business KPIs
- Deliver superior customer experience
Key Responsibilities:
Sales
- Solicit and promote sales of ASB products
- Achieve individual sales targets and contribute towards to achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement
- Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.
Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the
Compliance
- Ensure compliance to the policies and procedures set by the Bank
- Protect the image and brand of the Bank
Operations
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and
Requirements
Requirements:
Bachelor Degree - Any related field(s).
Bachelor Degree - Any related field(s).
- 1 year of experience in sales and customer service related fields
- Have the relevant licenses for the portfolio
- Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
- Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
- Strong selling and negotiation skills
- Strong interpersonal skills and service oriental
- Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
- Ability to relate and connect to local community
- Good communication skills
- Basic understanding of finance and banking products
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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