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Simplified
Working Hour
Regular HoursMonday - Friday
Business Area
Community Banking Location
Malaysia - Kuala Lumpur Description
Primary Objective:
- Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs
- Deliver superior customer experience.
- Assist Sales Manager in guiding Sales Consultant on credit related matter
- Assist Sales Manager in follow up issues post approval
Key Responsibilities:
Sales
- Solici and promote sales of PF products
- Achieve inidividual sales targets and contribute towards to achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
- Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.
Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
- Ensure compliance to the policies and procedures set by the Bank
- Protect the image and brand of the Bank
Operations
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.
Requirements
Requirements:
Bachelor Degree - Any field.
Bachelor Degree - Any field.
- Minimum 2 years experience in sales and management.
- Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
- Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
- Strong selling and negotiation skills
- Strong interpersonal skills and service oriented
- Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
- Ability to relate and connect to local community
- Good written and verbal communication skills (local knowledge and dialect is a plus)
- Basic understanding of sales operation & banking products
- Basic computer skills
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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