Epicareer Might not Working Properly
Learn More

Customer Service Specialist (Indo)

RM 3,000 - RM 3,000 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Scope

  • Answer inbound calls related to customer inquiries or complaints regarding Prepaid Hotlink Services.
  • Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan.

Salary Package

  • Basic Salary: RM 2,500 (Local)
  • RNR Allowance: Based on performance RM 500 based on KPI performance

Shifts

* * Morning Shifts (AM):*

o 8:00 AM - 5:00 PM

o 9:00 AM - 6:00 PM

o 10:00 AM - 7:00 PM

o 11:00 AM - 8:00 PM

o 12:00 PM - 9:00 PM

* * PM Shifts:*

o 1:00 PM - 10:00 PM

o 2:00 PM - 11:00 PM

o 3:00 PM - 12:00 AM

Important Notes

  • Currently, we are hiring only for PM shifts, so please ensure you are able to arrange transportation.
  • Rotational Shift Schedule: Monday to Sunday (2 days off per week).
  • Start Date: Must be able to start immediately

Job Types: Full-time, Contract

Pay: Up to RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Indonesian (Preferred)
  • English (Preferred)