Customer Service Specialist (Indo)
RM 3,000 - RM 3,000 / month
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Job Scope
- Answer inbound calls related to customer inquiries or complaints regarding Prepaid Hotlink Services.
- Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan.
Salary Package
- Basic Salary: RM 2,500 (Local)
- RNR Allowance: Based on performance RM 500 based on KPI performance
Shifts
* * Morning Shifts (AM):*
o 8:00 AM - 5:00 PM
o 9:00 AM - 6:00 PM
o 10:00 AM - 7:00 PM
o 11:00 AM - 8:00 PM
o 12:00 PM - 9:00 PM
* * PM Shifts:*
o 1:00 PM - 10:00 PM
o 2:00 PM - 11:00 PM
o 3:00 PM - 12:00 AM
Important Notes
- Currently, we are hiring only for PM shifts, so please ensure you are able to arrange transportation.
- Rotational Shift Schedule: Monday to Sunday (2 days off per week).
- Start Date: Must be able to start immediately
Job Types: Full-time, Contract
Pay: Up to RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
Supplemental Pay:
- Attendance bonus
- Commission pay
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Indonesian (Preferred)
- English (Preferred)
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