CUSTOMER SERVICES EXECUTIVE (FCL/LCL EXPORT)

· Perform shipment planning, and invoicing with customers

· Shipping documents preparation

· Able to do booking with carriers/vendors/forwarders.

· To coordinate with customers for confirmation of documents and to check that permits and documentations are in order.

· Ensure all delivery deadlines and requirements are fulfilled.

· Preparation of export documentation – declaring and filing.

· Handle and negotiate freight charges, haulage, logistic and forwarding cost with related parties.

· Planning and monitoring of shipment schedule.

Key requirements:

· Candidate must possess at least Diploma/Bachelor in Business/Logistic/Supply Chain or other related areas.

· Applicants must possess valid driving license with own transport.

· Computer literate & typing skill.

· Able to work independently with minimum supervision.

· Excellence in MS Excel & Word, MS Outlook and MS One Drive.

· Interested in working in a dynamic environment with strong adaptability to gain new experience each time. Have strong management skills, acceptance toward changes and continuous improvement with good teamwork.

· Compulsory knowledge in LOGISTICS & FREIGHT FORWARDING.

· Keep good communication with external & internal parties and control through all phases of the journey of the shipment.

· Can work independently, have a sense of responsibility and a good working attitude.

· Able to work under pressure and work in a team.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM2,500.00 per month

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)