DEBT RECOVERY AGENT

• Responsible for minimizing defaults and bad debts of ongoing loans.
• Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
• Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
• Contact customers to remind customers of the payment schedule and obtain relevant payments.
• Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, antilegal counsel.
• Ensure that collection actions taken are within corporate guidelines, and collection policies.
• Exercises judgment within defined practices and policies to determined appropriate action.
• Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
• Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
• Performs others duties as assigned.

Job Types: Full-time, New-Grad

Pay: RM2,000.00 - RM5,000.00 per month