Assistant Sales Manager (Personal Loan)

The Assistant Sales Manager (Personal Loan) supports and assists the sales team in achieving personal loan sales targets. The role involves client relationship management, lead generation, cross-selling financial products, and ensuring high customer satisfaction. This position requires strong communication skills, a customer-focused approach, and a comprehensive understanding of personal loan products.

Key Responsibilities:

1. Sales Target Achievement

- Assist in achieving monthly, quarterly, and annual personal loan sales targets.

- Support the Sales Manager in developing sales strategies to expand the client base.

- Monitor and report individual and team sales performance to ensure targets are met.

2. Customer Acquisition & Relationship Management

- Identify and target potential clients for personal loan products.

- Build and maintain strong client relationships to encourage repeat business and referrals.

- Provide personalized financial guidance and recommend suitable loan options to clients.

3. Lead Generation & Pipeline Management

- Generate leads through various channels, including outbound calls, online inquiries, and referrals.

- Ensure the sales pipeline is active and track lead conversions.

- Coordinate with marketing and other teams to organize lead generation campaigns.

4. Product Knowledge & Promotion

- Maintain an up-to-date understanding of personal loan products, interest rates, terms, and regulatory requirements.

- Educate potential clients about loan products and cross-sell other bank products like credit cards and insurance when appropriate.

- Ensure clients receive a consistent and compliant experience with all products.

5. Compliance & Risk Management

- Ensure all loan applications adhere to the company's policies and regulatory guidelines.

- Perform initial risk assessments on loan applications to ensure client eligibility and creditworthiness.

- Follow up on overdue accounts and support the collections team when necessary.

6. Reporting & Documentation

- Prepare regular sales reports and submit them to the Sales Manager for review.

- Maintain accurate and confidential client records and loan documentation.

- Assist in data entry, paperwork, and any necessary administrative duties related to loan processing.

Qualifications:

- Education: Bachelor’s degree in Business, Finance, Marketing, or a related field.

- Experience: 2+ years in a sales role within financial services, preferably in personal loans or consumer lending.

- Skills:

- Strong communication and negotiation skills.

- Knowledge of personal loan products and lending practices.

- Ability to work independently and collaboratively in a team environment.

- Strong analytical and problem-solving skills.

Key Competencies:

- Customer Focused: Committed to providing excellent service and building strong relationships.

- Results Oriented: Motivated to achieve and exceed sales targets.

- Compliance Driven: Adheres to company policies and regulatory requirements.

- Collaborative: Works effectively with team members and other departments.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Expected Start Date: 11/25/2024