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IT System Support (Rotational Shift)

RM 2,800 - RM 3,800 / Per Mon

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    -Responsible for Level 1 system support to customers by providing technical support and bugs fixing. -Supporting developers in system support and subordinate coordination. -Navigate computer systems and applications to service our customers, and enable them to get the most from our online and mobile platforms -Developing, debugging and supporting web applications which may involve frontend and backend -Understanding the dynamics and practices in working with development environment versus a production environment -Document necessary information, such as change request, reported issues, customer feedback.
    -Candidate must possess at least IT in Diploma, Professional Certificate or equivalent. -Preferably at least 1 year experience in IT support. -Require debugging and problem-solving skills -Must have an acute awareness for security and breaches in the web development -Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail -Re-prioritize and adapt to an ever-changing environment. -Strong sense of urgency, performance-minded and able to work under time constraints. -Quality oriented person with good communication skills. -Required Language (s): English & Mandarin -Willing to work on rotational shifts including night shifts, weekends & public holidays. -5 days per week with shift changes monthly between teams. -Candidates without experience are welcome to apply