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Supervisor

RM 2,800 - RM 3,300 / Per Mon

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Key Responsibilities:

Daily Operations Management

  • Monitor and ensure smooth and efficient daily operations of the outlet.
  • Resolve any operational or customer-related issues that arise at the branch.
  • Manage inventory and ensure that product stocks are always sufficient.

Staff Management

  • Supervise and monitor the performance of staff at the outlet.
  • Prepare and manage work schedules for the team.
  • Conduct training sessions and provide guidance to staff, fostering teamwork.

Customer Service

  • Ensure customers receive excellent service and maintain customer satisfaction.
  • Address customer complaints quickly and efficiently.

Sales and Productivity Management

  • Collaborate with the team to achieve the outlet's sales and productivity goals.
  • Monitor daily sales performance and prepare sales reports for management.
  • Analyze sales trends and make recommendations for improvements.

Compliance and Safety

  • Ensure all staff adhere to company SOPs and workplace safety regulations.
  • Maintain cleanliness and safety standards within the outlet.

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,300.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Work Location: In person