Administrative Assistant

Job description

ADMIN OUTLET POSITION

Job & Responsibilities:

• You are report your work and duties to your Branch Supervisor and Branch Manager.
• You are required to greet customers when entering or leaving the outlet. Please assists the customer for the Google Review of the company while they are waiting or before leaving the outlet.
• You should develop customer service with good knowledge of how the electronic equipment cash registers operate.
• You are required to manage transactions with customer using the Emax-Cash register system.
• You may be required to scan goods and ensure pricing is accurate.
• Your duties are to receive payments either by Cash, E-Wallet, or Credit Card and issue receipts efficiently. It is necessary to track transactions on balance sheets and report any discrepancies to the accounting department.
• You should keep track of all cash and credit transactions properly with a good record and filing system and ensure all transactions run smoothly to maximize customer satisfaction.
• You should resolve customer complaints, guide them, and provide relevant information.
• You are to maintain a clean and tidy front desk and outlet office. Handle merchandise display, returns, and exchanges.
• You should maintain a customer-friendly manner and good customer communication skills.
• You must be good with time management.
• You must be cooperative and work with Team Spirit reporting your daily duties and attendances to Branch Supervisor and Branch Manager.
• Your work must be diligent in handling customers' complaints, in any complicated situations, and seek advise from Branch Manager.
• You must have the willingness to learn and continue to develop your career to become excellent.
• You should maintain a good grooming image at work, be clean, tidy, and well-mannered with a good working attitude.
• Proven experience as an officer administrator, office assistant or relevant role.
• Outstanding communications and interpersonal abilities.
• Excellent organizational and leadership skills.
• Familiarity with office management procedures and basic accounting principles.

Key Requirements:

• Required spoken and written language(s): Bahasa Malaysia, English or Mandarin.
• No experienced needed. Fresh graduates are welcome to apply.
• SPM, Diploma in administration, finance or professional certification is preferred.
• Proven experience as an officer administrator, office assistant or relevant role.
• Candidates who have worked for automotive industry / environment will have an added advantage.
• Knowledge of use Michelin system is an added advantage.
• Outstanding communication and interpersonal abilities.
• Familiarity with office management procedures and basic accounting principles.
• Knowledge of mechanical, electrical and electronic components of vehicles is an advantage.
• Excellent physical condition.
• Willing to working independent and minimal supervision from branch manager and supervisor.
• Able to work in a fast-paced environment that requires multi-tasking.
• Able to travel locally (between branches) when required.

Employees' Benefit

• Overtime pay
• Performance bonus
• Attendance bonus
• Yearly bonus

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Experience:

• Customer service: 1 year (Preferred)