Assistant Outlet Manager (Setia City Mall)

Job description

The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.

Responsibilities;

1) Supervise day-to-day activities and assist in the food and beverage outlets

2) Create innovative programs and promotions that drive revenue through increased guest patronage

3) Aid in all financial budgeting operations to maximize profitability

4) Manage restaurant team to provide customers with the highest quality products, excellent service and cleanliness - QSC

5) Management of restaurant float, petty cash, sales money and stock; Cash Handling & Restaurant Security Policy to be followed

6) Monitor and manage costs to ensure profitability

7) Ensure safety, sanitation, and hygiene standards are all met

8) Motivate, supervise, coach, develop Subordinate staff

9) Uphold all company policies and standards and must ensure all the staff are follow the outlet SOP and always maintained the hygiene & cleanliness

10) Immediately response on customer's feedback or any inconvenience at outlet and being reporting the issue to respective person

11) To coach and supervise the Outlet staff within their specified district in daily operations as well as on products and services.

Qualifications;

a) Diploma / Bachelors Degree in any related fields. Qualification in Food Tech is an advantage. HACCP, Halal & Food Handler trainer are highly welcomed.

b) At least 2-3 years' of full-service restaurant management

Flexibility in working hours shift, weekends, weekdays and public holidays and a willingness to cover shifts as needed

c) Ability to multi-task, organize, and prioritize work

d) Young, outgoing, team player and hungry for growth!

e) Ready to challenge yourselves!

f) Walk the Talk.

g) Able to converse in multiple language fluently & confidently Possess own
transport and able to travel as needed.

Benefit if you join us

• Performance Allowance
• Responsibility Allowance
• Annual Leave
• EPF & Socso
• Sales Incentive
• Meal provided
• Staff loyalty up to RM 300 per month
• Career enhancement
• Training provided
• Medical Claim

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,200.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• total years of experience in F&B Industry?
• Are you able to start in November?

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• English (Preferred)