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Customer Service Intern

RM 700 - RM 700 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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INTERNSHIP DESCRIPTIONS & OUTCOMES:

  • Assist customer to resolve their issue related to their orders.
  • Provide accurate and appropriate information or assistance to all incoming calls, manage customer service email enquiries.
  • Manage enquiries from TIKTOK, Shopee & Facebook for Best Express.
  • Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working days.
  • Coordinator in handling Corporate Sales order processing up to delivery.
  • Maintaining all ISO related matters pertaining to Customer Service.

QUALIFICATIONS

  • Applicant must be a Degree or Diploma student from any Business Management related fields.
  • Selected applicant will work at Penerbitan Pelangi, Wisma Pelangi, Bangi, Selangor.
  • To apply, kindly submit latest resume with updated contact information, education background and work experience (if any).

Job Type: Internship
Contract length: 3 months

Pay: RM700.00 per month

Benefits:

  • Free parking
  • Meal allowance
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Bangi: Reliably commute or planning to relocate before starting work (Required)