Hotel OTA Revenue Officer

URGENTLY HIRING

• Candidate must possess at least a diploma and degree certificate.
• Required skill(s): MS Office Word, MS Excel,Google Drive
• Required language(s): Bahasa Malaysia, English
• Good administrative, well communication, organized and prepare to perform multitasking skills
• At least 1 year(s) of working experience in OTA (Booking platform) is required for this position
• Able to work independently and complete the work tasks assigned by Superior
• Applicants must be process with own transport.
• Energetic candidate and willing to learn new things
• Preferably below 35 years old

Key Responsibilities:

1. Revenue Collection:

• Develop and implement strategies to maximize revenue collection.
• Monitor and analyze financial data to identify areas for improvement in revenue generation.
• Ensure timely and accurate billing of customers

2.Debt Management:

• Manage accounts receivable and follow up on overdue payments.
• Implement debt recovery processes and negotiate payment plans with delinquent accounts.
• Work with legal teams if necessary for debt recovery.

3.Compliance:

• Stay updated on relevant laws, regulations, and industry standards related to revenue collection.
• Ensure compliance with tax regulations and reporting requirements.

4.Customer Relations:

• Respond to customer inquiries regarding billing issues and payment options.
• Provide excellent customer service to maintain positive relationships with clients.

5.Reporting:

• Prepare and present regular reports on revenue collection and outstanding balances.
• Analyze trends and provide insights to improve revenue performance.

6.Collaboration:

• Collaborate with other departments, such as finance and sales, to streamline revenue-related processes.
• Work with cross-functional teams to implement improvements in billing and collection procedures.

7.Documentation:

• Maintain accurate and up-to-date records of financial transactions and customer interactions.
• Prepare documentation for legal actions, if necessary.

8.Analysis and Strategy:

• Conduct financial analysis to identify opportunities for revenue growth.
• Develop and implement strategies to minimize revenue leakage.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus