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Customer Service (English & Mandarin Speaker)

RM 2,500 - RM 3,700 / Per Mon

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Urgent Hiring!

Position: Customer Service

Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia

Training provided

5 working days

Key responsibilities

-Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives

-Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.

-Communicating with service provider to solve technical related issue

-Responsible for achieving individual targets and goals whilst maintaining quality and compliance.

-Continuously strive to attain and exceed agreed productivity KPI

Job Type: Full-time

Pay: RM2,500.00 - RM3,700.00 per month

Schedule:

  • Monday to Friday