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- Location: KL Sentral
- Working hours: Normal shift / weekends off
What you need to know:
- As a technical supporter, you will contact customers via phone, chat, and email after making an appointment.
- You support customers by integrating their website, their store, or their account and aid in solving technical challenges.
- Identify content and performance potential and advise the customer on the technical integration and improvement of processes.
- A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager.
- With diligence, you track the customers' successes through constant monitoring.
Qualifications:
- Bachelor Degree with 14 months passport validity
- 1 year experience in Web Development
- Experience in google tag manager and/or google tag assistant
- At least 1 year experience in customer support
- Previous experience with social media advertising, digital marketing, sales
- Good English comms skills + fluent with native language (Thai & Vietnamese)
Job Type: Full-time
Pay: Up to RM5,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
Application Question(s):
- - Experience in google tag manager and/or google tag assistant (Yes/No)
- Previous experience with social media advertising, digital marketing, sales (Yes/No)
Education:
- Bachelor's (Required)
Experience:
- Web Development: 1 year (Preferred)
- Customer support: 1 year (Preferred)
Language:
- Thai (Preferred)
- Vietnamese (Preferred)
Work Location: In person
Expected Start Date: 01/08/2025
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