E-commerce Specialist -(Lazada/ Shopee/ Shopify)

Company Overview:
myFirst Tech Sdn Bhd is a dynamic and innovative technology company specializing in the development and distribution of cutting-edge consumer electronics, with a focus on creating innovative products for children. Committed to excellence and innovation, we are dedicated to providing high-quality, safe, and engaging products that enhance the lives of families around the world.

Position Overview:
We are seeking a motivated and skilled e-commerce specialist to join our team and drive the growth of our online sales platform. As an e-commerce specialist at myFirst, you will be instrumental in managing our e-commerce operations, optimizing the online shopping experience, and maximizing revenue opportunities. This is an excellent opportunity to be part of a dynamic startup and make a meaningful impact in the kid tech industry.

Job Responsibilities:

· Daily management in categories, campaigns, interface, products and prices upload on company’s web stores, multiple ecommerce and social media platform (Shopify, Lazada, Shopee, Amazon, Facebook, Instagram, WhatsApp etc.).

· Plan, strategize and execute online growth plan through pricing strategies, product presentations, effective positioning of products, sales promotions, deals, give away, marketplace listing optimizations & product range expansion to achieve sales target.

· Conduct research to analyze market trends, demand item, traffic, customer behavior and competitive landscape in marketplaces.

· Prepare reports by collecting, analyzing and summarizing sales data and post campaign analysis.

· Work with sales and marketing teams to develop creative ideas for advertising and marketing content and ensure successful online assortment and sales conversions.

· Able to manage and promote online platform sales, closing deal, handle customer enquiry and provide after sales service to solve customer technical issue.

· Ensure timely completions of order fulfillment with logistics team.

· Any ad-hoc tasks as assigned by E-Commerce Manager.

Job Requirements:

· Candidate must possess at least Diploma, or bachelor’s degree, professional degree, in related fields (E-Commerce, Business Studies, Marketing or equivalent).

· 1-2 years of experience in managing and driving e-commerce business.

· Online sales experience in the South-East Asia region or overseas markets will be an added advantage.

· Strong negotiation skills, interpersonal and communication skills with both internal and external stakeholders.

· Analytical skill in reviewing business reports and forecasts business with accuracy.

· Ability to multitask and communicate clearly and concisely.

· Positive attitude, self-motivated and target driven.

· Good command of written and spoken English.

· Mandarin fluency will be an advantage.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM4,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift
• Monday to Friday

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• E-Commerce: 1 year (Required)

Language:

• English (Required)
• Mandarin (Required)