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Technical Service & Product Development Executive - Seremban

RM 7,500 - RM 7,500 / Per Mon

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Responsibilities:

  • Attends to technical inquiries from distributors or customers by providing guide formulation, process information as well as assistance in production trial runs.
  • Monitor regulations update within the designated area and provide update to Technical Service Manager
  • Update, familiarizes & document all norm and standards for different criteria of products according to application and location within the region.
  • Assist in handling Customer Complaint.
  • - Gather information from customer or Sales & Marketing team on actual issue at site
  • - Arrange for sample collection from customer and discuss with Technical Service Manager on next course of action.
  • - Provide periodical feedback to Technical Service Manager on the closure of the complaint
  • Participate in products development or modification to meet customers’ requirements accordingly to cluster group as assign.
  • Participate in Innovation Cluster group spearheaded by respective PVM’s of each MB as assign.
  • Coordinates & liaises with Manufacturing Division for products or process optimization activities.
  • Develop, maintains and updated product technical data sheet (TDS) according to cluster group as assign.
  • Conducts technical training / presentation to all staff in the company and appointed distributors whenever required.
  • Ensures compliance to Health, Safety & Environment for safe working environment which include requirements of ISO 9002, 14000 and HACCP.

Requirements:

  • Bachelor or Master degree in Polymer Engineering / Material Engineering (Polymer) / Science (Chemistry) or related field
  • Minimum 2 years experience in polymer/ rubber/ compound / plastic manufacturing.
  • Knowledge or Experience in PVC resins, PVC additives & PVC end product (Pipe, window, cable etc.) manufacturing will be an advantage.

FOR MALAYSIAN ONLY.

Interested candidate please send me your updated resume with photo to (tracylim at orgresources dot com dot my or contact our office at 06-3361851/1852. (Tracy Lim)
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Job Type: Full-time

Pay: RM1,849.85 - RM7,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Holidays

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 3 years (Preferred)
  • R&D: 3 years (Preferred)
  • PVC resins, PVC additives & PVC end product: 3 years (Preferred)