Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Role

RM 3,300 - RM 3,300 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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GENERAL SUMMARY:

The primary function is to respond to a variety of escalated inbound inquiries through call / email / chat.

DUTIES & RESPONSIBILITIES:

 Handle level 2 (escalated) issues from candidates in a professional and positive manner.

 Coach Customer Service Representatives (level 1) in handling candidate inquiries.

 Interface between customers, clients and test centers in a professional and efficient manner.

 Identify trends and propose action plans to effectively manage candidate escalations.

 Work closely with the client services team to proactively improve on client related escalations.

 Maintain a high degree of quality and accuracy in complete tasks.

 Takes ownership of candidate issues and demonstrates a passion for quality customer service.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

 1-2 years of Customer Service experience

 Strong communication skills in written and spoken English

 Exceptional decision making ability

 Ability to work on a variety of tasks simultaneously

 Ability to prioritize while being self-directed

 Attentive, accurate and focused, with careful eye for detail

 Ability to handle confidential material relating to employee and company information

 Strong work history showing excellent accountability and reliability

Job Type: Full-time

Pay: RM1,546.33 - RM3,300.00 per month

Benefits:

  • Work from home

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)
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