WRB Country Credit Head, Malaysia

Full Time, onsite
Standard Chartered
Kuala Lumpur, Malaysia

Salary undisclosed

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Job Summary

The Wealth and Retail Banking (“WRB”) Country Credit Head (“CCH”), Malaysia at Standard Chartered is responsible for managing the credit risk profile of the WRB client portfolio in Malaysia while supporting business growth objectives. This is the most senior WRB credit approver role in the country that reports directly to WRB Chief Credit Officer, ASEAN and requires broad experience of commercial banking and lending across consumer, wealth management and small-to-medium size business segments.

RESPONSIBILITIES

Strategy

Align the strategy of the Risk function with business strategy and risk appetite and oversee its execution in Malaysia.
Contribute to the development of performance management processes, to encourage development of an appropriate risk culture and discipline.
Embed innovation, digitisation and analytics by defining and actioning the future state analytics operating model.
Responsible for risk related disclosure to regulators, investors, analysts and rating agencies (such as annual and interim results, Pillar 3 and ensure they are compliant with applicable regulatory requirements.)
Oversight of collection and recovering amounts owed to the Bank by customers including customers in arrears.
Represent the Risk function in relevant committees or management forums.
Inform the development of business plans with the provision of cost and impairment and a balanced judgement on the external environment.
Supervise the teams to achieve sound management of all aspects of risk in the country.
Contribute to the development of performance management and remuneration processes, in order to encourage the development of an appropriate risk culture and discipline.

Key Responsibilities

Business

Partner with 1LOD to ensure the delivery of WRB strategy, in line with the Corporate Plan and the Risk Appetite
Communicate the strategic intent and collective agenda for the Function.
Maintain and develop risk capabilities and skills to meet ongoing business needs and plans

Processes

Responsible for the operational efficiency and effectiveness of the WRB Risk function, including risk management processes, by defining and maintaining an operational excellence agenda for the Risk Function.
Ensure effective management of operational risks within the Function and compliance with applicable internal policies, and external laws and regulations.
Demonstrate end-to-end ownership of risk management tools and processes.
Continuously improve the operational efficiency and effectiveness of risk management processes

People & Talent

Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from my team and work in collaboration with risk and control partners.
Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Line management responsibility includes setting and monitoring job descriptions and objectives and providing feedback and rewards in line with their performance against those responsibilities and objectives.
Employ, engage and retain high quality people, with succession planning for critical roles.
Responsibility to review team structure/capacity plans.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Uphold and reinforce the independence of the Risk function from those whose primary responsibility is to maximise short term revenues and profits.

Skills and Experience

Risk Management

Oversee the credit risk profile of the WRB client portfolio in Malaysia maintaining alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
Exercise supervisory responsibility for the Risk Type Framework Ownership of Credit Risk for Environmental, Social Governance and Reputational Risk, in accordance with the applicable Risk Type Frameworks, polices and standards under the Enterprise Risk Management Framework.
Ensure any dispensations or escalated approvals related thereto, in accordance with delegated credit authority levels.
Ensure full compliance with Group Credit Policies and Process Standards at Malaysia country level. Dispensations or any gaps must be well supported and approved on a timely basis.

ues that come to the role holder’s attention.

Ensure appropriate judgement is applied in the discharge of risk authorities assigned to the jobholder, taking account of concentration risk across sectors, geographies and markets where applicable. Assign risk authorities to suitable named individuals in line with their skills and judgement.

Governance

Ensure appropriate judgement is applied in the discharge of risk authorities assigned to the jobholder, taking account of concentration risk across sectors, geographies and markets where applicable. Assign risk authorities to suitable named individuals in line with their skills and judgement.
Ensure that effective management response plans are in place to respond to extreme but plausible scenarios.
Initiate stress tests as required by internal and external factor and review results and assess their implications.
Uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.
Ensure that material risk exposures and related issues are reported to the responsible governance committees.
Obtain assurance regarding the effectiveness of credit controls and compliance with applicable laws & regulations.
Maintain an open and cooperative relationship in dealings with regulators.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead the Malaysia WRB Risk team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Ensure that the internal procedures comply to BNM / MAS / PRA prescribed polices and guidelines (as applicable)
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent), as applicable.

Qualifications

Internal:

Members of WRB Risk Management Team and Risk Function Regional Leadership Team
Members of WRB Management Team
Regional & Country WRB Heads and their teams
Regional & Country WRB Project Heads and their teams
Regional & Country CEOs
Country Executive Committee members including Country CRO
Group Internal Audit

External:

Regulators and Central Banks
External Auditors

Our Ideal Candidate

University education in Finance / Economic-related disciplines or such other appropriate educational attainment;
Market knowledge: substantial experience at the senior level in the banking industry across multiple credit cycles, including demonstrated success in a similar role;
Business strategy and model: sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity;
Risk management and control: demonstrated track record in successful management and ability to manage risk in geographically dispersed and highly varied product base. Expertise in process design and control;
Regulatory framework and requirements: awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role; and
Non-technical skills: significant relationship management experience with external stakeholders at the senior levels, including regulators and rating agencies.

Role Specific Technical Competencies

Risk – Retail Credit Expert
Risk – C & I Credit Risk Advanced
Risk – GSAM Advanced
Risk – Manage Change Expert
Risk – Operational Risk Advanced
Risk – Manage People Expert
Risk – Communication and Influencing Skills Expert

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.