Head, Legal COE, GBS Malaysia
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Job Summary
Strategy
- Drive and implement the vision, purpose and strategy of the Legal Centre of Excellence in GBS Malaysia (“Legal COE”) and as a member of the Group Commercial Legal Management Team.
- Develop the legal service delivery model and a best in class legal operational approach to the team’s global legal activity, including through the adoption of legal technology.
- Promote a culture and practice of good conduct of business and adherence to legal standards within the Standard Chartered Bank Group (the “SCB Group”).
Business
- Lead the Legal COE and accountable for the Legal COE’s group-wide advice and support to the SCB Group, including in relation to: (i) vendor and other third party service contracts, (ii) third party risk management; (iii) intragroup outsourcing and other intragroup service arrangements; (iv) intellectual property; and (v) certain Corporate & Investment Banking business legal support alongside specialist Product and Country Legal teams.
- Lead the Legal COE and accountable for the Legal COE’s advice and support on regulatory remediation and operational transformation initiatives and related change management in respect of processes, policies, standards and contract documentation.
- Accountable for building and maintaining relationships with stakeholders in the Businesses and Functions and with each team in the Legal Function supported by the Legal COE based on trust, capability and integrity, providing timely, responsive and quality support to enable the SCB Group to achieve its strategic objectives.
- Responsible for driving best practice and lessons learned across the network and create and provide training on legal issues.
Key Responsibilities
Processes
- Accountable for adhering to the Group Contracts Policy, the Group’s Third-Party Risk Management Framework and other applicable policies and standards.
- Maintain and develop the team’s Contract Lifecyle Management technology use case, contract templates, department operating instructions and related playbooks and guidance materials.
- Support continuous improvement initiatives in relation to contract management technology and processes.
- Establish and maintain frameworks to identify, assess, manage, monitor, mitigate and report legal matters related to Legal COE activities.
- Keep up to date with policies and standards and applicable laws and regulations.
- Where external counsel is appointed, accountable for managing those appointments in accordance with the Group Engaging External Counsel policy, including ensuring the scope of work is defined and appropriate, overseeing the quality of work and managing external legal costs.
People & Talent
- Lead and create an environment in the Legal COE for a highly engaged, motivated and performing team.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Recruit and retain the team, and work with HR to ensure that individuals are objectively and fairly assessed and rewarded against their responsibilities and objectives.
- Develop the team to meet both their career goals and the Bank’s goals, including through coaching, feedback, exposure, and stretch assignments.
- Ensure the provision of ongoing training and development of people and ensure the Legal COE team are suitably skilled and qualified for their roles and have effective supervision in place to mitigate any risks.
- Set and monitor job descriptions, goals and growth and development plans for the Legal COE.
- Engage stakeholders to obtain regular feedback on the Legal COE performance.
Skills and Experience
Risk Management
- Support risk management and governance over the Legal COE operations pursuant to the Operational Risk Framework and associated policies and standards.
- Establish and maintain an appropriate risk-based approach to assessing, measuring, monitoring, managing and reporting risk within the SCB Group’s overall Risk Management Framework.
- Maintain an awareness and understanding of the top risks facing the SCB Group and the role played by Legal and related risk owners in managing them.
- Ensure proactive and timely identification, dissemination and advice on legal horizon risks that may have a significant impact on Legal COE activities.
Governance
- Report to and participate in key risk committees and management groups on relevant legal risks and issues.
- Represent Legal in the governance of Legal COE activities by ensuring that any papers relating to Legal COE matters being tabled at Board, Court or any other Group or Country governance committees have been reviewed and clearly articulate the risks and issues involved.
- Ensure effective management of legal matters handled by the Legal COE.
- Challenge fellow executives effectively.
Regulatory & Business Conduct*
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Have an awareness and understanding of the regulatory framework in which the SCB Group operates, and the regulatory requirements and expectations relevant to the role.
- Achieve the outcomes set out in the SCB Group’s Conduct Principles.
Qualifications
Key stakeholders
- Functional stakeholders, including Supply Chain Management, Transformation, Technology & Operations, Property, Tax, Risk & Conduct, Financial Crime and Compliance
- Business stakeholders across the Corporate & Investment Banking (“CIB”) and Wealth & Retail Banking (“WRB”) businesses
- LCS Management Team
- Enterprise Legal and Legal COO Management Team
- CIB Legal and SC Ventures Legal
- External legal counsel
Other Responsibilities
- Embed Here for good and Group’s brand and values in the Legal COE in GBS Malaysia.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
QUALIFICATIONS
- LICENSES Must be qualified to practice as a solicitor or barrister.
- CERTIFICATIONS Must be qualified to practice as a solicitor or barrister.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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