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Customer Service Executive (Inbound) | Immediate Hiring

RM 1,900 - RM 2,300 / month

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JOB REQUIREMENTS:

-Must be able to communicate in English.
-SPM leavers who are interested to start their career in a call center are also encouraged to apply.
-You are required to work on rotational shifts.
-Problem solvers and ability to perform under high paced working environment.

-Age Group: 18-55 years old.

JOB DESCRIPTION:

-Answering customer and client questions.
-Handling customer concerns and complaints from client.
-Resolving customer issues.
-Regularly contacting customers to ensure their experience with a product or service is positive
-Answering customer calls and directing them to the appropriate recipient
-Communicating with customers via phone, mail and live chat

Job Type: Full-time

Pay: RM1,900.00 - RM2,300.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Retention bonus

Education:

  • STM/STPM (Preferred)