Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
G

Customer Service Specialist

RM 2,500 - RM 4,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Key Responsibilities:

  • Respond to Customer Inquiries: Answer questions about products, services, policies, or issues via phone, email, live chat, or social media.
  • Problem Resolution: Address customer concerns or complaints and provide solutions to ensure customer satisfaction.
  • Product Knowledge: Maintain a deep understanding of the company’s offerings to provide accurate information to customers.
  • Order Support: Help with processing orders, tracking shipments, or handling returns and exchanges.
  • Customer Feedback: Gather feedback from customers to help improve products, services, or processes.
  • Documentation: Record customer interactions and follow-up actions in customer relationship management (CRM) systems.
  • Upselling or Cross-selling: In some cases, Customer Service Specialists may be tasked with promoting additional products or services based on customer needs.
  • Escalating Issues: For complex or unresolved issues, escalate the matter to a manager or specialized department.

Qualifications:

  • Diploma in Human Resources, Business Administration, or related field.
  • experience in customer service, retail, or a related field is often preferred. Fresh grad are welcome to apply.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in Microsoft Office Suite.
  • Must be willing to work at Shah Alam Section 15, Monday to Friday.
  • Malaysians only.
  • Strong interpersonal skills, problem-solving abilities, and a customer-centric mindset.
  • Strong verbal and written communication skills to effectively interact with customers.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you able to join immediately?
  • What is your expected salary?

Location:

  • Shah Alam (Required)

Willingness to travel:

  • 25% (Preferred)

Application Deadline: 10/30/2024

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