Customer Care Executive
RM 2,500 - RM 3,500 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Hiring of Customer Care Executive
Salary range: RM 2,500 – RM 3,500
Working Location: Jalan Klang Lama, Kuala Lumpur
Working hours: Any 5 days a week (may including weekends), 2 shift rotation (10am – 7pm / 1pm – 10pm)
Job Description
- Provide supports to property negotiators including answering their enquiries across the globe. Required to provide highest level of service and resolving issues whether through correspondence / software phone or company platforms.
- To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues
- To educate the apps users on how to use new features or add on programs.
- To identify and provide feedback from customers to support team for continuous improvement.
- To summarize all FAQ and do documentation for further improvement.
- To update reported issues and work closely with IT department technical support team to assure quality client customer service.
Requirements:
- Diploma or degree in any discipline
- Good communication skills and outspoken
- Internet savvy and basic knowledge in Microsoft Office
- Can work on shift management
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
- Yearly bonus
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
- English (Preferred)
Similar Jobs