Assistant Manager, FXD Ops

Full Time, onsite
Standard Chartered
Kuala Lumpur, Malaysia

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original

Simplified

Job Summary

Overview:
We are looking for motivated and outstanding candidates to join the Financial Markets Operations (FMO) team. You will need passion, tenacity, and resilience in an ever-changing environment. We welcome graduates from a
diverse range of degree disciplines. Bring your hard-working attitude, and we will invest in your learning and
capabilities to be future leaders in our organization.

About Financial Markets Operations:
We are a global operations team supporting the financial markets business by providing operations solutions
in foreign exchange, rates, commodities, credit markets, and financing and securities services. We operate in
40 countries and employ some 3000 colleagues globally. Our mission is to support financial markets to
increase return on tangible equity for our shareholders safely, sustainably, and securely.

RESPONSIBILITIES

Strategy

Taking the lead in resolving confirmation/settlement related issues
Involve in capacity planning of determine the production capacity needed in a day to meet the changing demands of job allocation
Prioritizes and schedule dept. workload accordingly to meet volume peaks & troughs.
Organizes leave coverage to ensure adequate resources for work continuity in dept.
Communicates own work plan issues and escalates potential “Bottlenecks’ to Line Managers

Business

Manage one or multiple processes through a team of Operations Officers, handle escalations/errors and in addition may manage selected projects
To maintain good business relationship with Front Office
Taking the lead in resolving confirmation/settlement related issues.
Constant review of DOI to ensure updating of process procedures.

Key Responsibilities

Processes

To facilitate treasury operations for FXMM asset classes in a prompt and efficient manner
Understands the various product booking models & able to perform End-to-end operation processing for Foreign Exchanged and Money Market products.
Daily tasks including:
Confirmation generation, dispatch, matching, chasing, reporting and client servicing.
Affirming cashflow and settlement instruction, payment releasing and EOD controls.
Investigation on GL Suspense and Nostro accounts’ imbalances
Construction of manual confirmations or payments may be required in some instances
Ensure timely resolution of internal & external customer queries.

People & Talent

Ensuring adequate resources (quantity and quality) are available to meet pre- determined business Service Level Agreements (SLA’s) and ultimately satisfy customers
Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm.
Building partnerships and working collaboratively with others to meet shared objectives.
Stepping up to address difficult issues and saying what needs to be said.
Building strong customer relationships and delivering customer-centric solutions.
Gaining the confidence and trust of others through honesty, integrity and authenticity.
Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor
To guide junior analysts in the day-to-day BAU functions within the Department for Foreign Exchanged and Money Market products.
To assist the Manager in running of all Department BAU functions for all relevant asset classes including confirmation, settlement, exceptions processing, MIS reporting, control & risk mitigation, project & people management

Risk Management

Constant review of DOI to ensure updating of process procedures
Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts’ imbalances & breaks.
Target to decrease processing errors, both internal and external
Timely escalate and record any exceptional cases.
Ensure audit and risk control measures for BAU procedures and processes are adhered to.
To ensure processes in compliance to the group standard
Report any suspicious trades in accordance to the Anti-Money Laundering Policy

Skills and Experience

Governance

Ensure processes are complying to the group standard.
Ensure fast turnaround time in responding to queries raised by parties within or outside the bank

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of onduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
Internal

In-Country Team
Front Desk / Middle Office
Inter-departments
Technology Team
Data Management Team
Relationship Manager / Client Manager
Risk Officer

External

Financial Counterparty
Non-Financial Counterparty

Qualifications

Degree or Diploma, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
Minimum 6 years relevant experience in banking operation

QUALITIES*

Positive mindset, agile and Well-rounded individuals (Ability to collaborate, be curious and have fun)
Strong problem-solving, data literacy, analytical and judgement skills
Results oriented, attention to detail, and good research abilities
Effective communication skills, both written and verbal
Ability to work in a team environment
Contributions to your community (e.g. volunteering) will be an added advantage
Basic/ Intermediate proficiency in MS Office suite (ie. Word, Excel and Power Point)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.